AIA was established in Thailand since 1938. Throughout 8 decades of our business operation, we have helped millions of Thai people to build a financial plan and provided a full range of protection products to meet the needs of customers at every stage of life. We have operated the business under the customer-centric strategy and we are committed to continuously develop the innovative products and service in order to meet the changing needs of our customers, as well as to help Thai people live healthier, longer, better lives.
AIA has provided protection coverage and long-term savings to both individuals and businesses through a wide variety of products and services, including life insurance, personal accident, health insurance, group insurance and long-term savings as well as credit life insurance and provident fund management services. Currently, approximately 1 out every 3 life insurance policies in Thailand is written by AIA1. With more than 55,000 agents nationwide, we serve over 5.3 million customers with over 8.2 million in-force policies. Leading the life insurance industry, AIA pioneers iPOS+ and AIA iService applications for sales and customer support to ensure prompt and first-rate service standards. Besides, AIA achieves the highest number of unit linked sales1 and IC-licensed agents2.
Apart from the business, giving back to society is also our focus. We aim to make a real difference to our community as well as improve their quality of life through a number of corporate social responsibility initiatives, for instance AIA Sharing A Life Day, AIA School Building, AIA School Library, AIA Operation Smile, AIA New Legs New Life, and so on. These CSR initiatives are a reflection of AIA’s long-standing commitment, which places its focus to help Thai people live healthier, longer and better lives.
1. Data from TLAA Annual Report 2017
2. Statistics of active investment analysts, from website of The Securities and Exchange Commission,
last updated 17 January 2019
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